Payment Policy

Welcome to Royco. We want your shopping experience to be simple, secure, and convenient. This Payment Policy explains the payment methods we accept, how payments are processed and verified, and what happens if a payment fails or a refund is issued.

Accepted Payment Methods

Royco accepts the following payment methods:

• Visa
• Mastercard
• American Express
• Stripe
• Apple Pay
• Google Pay

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Secure Payment Processing

We take reasonable measures to protect your payment information. Payments are processed through secure payment systems using SSL encryption and industry-standard security measures designed to help protect sensitive information during transmission.

Royco does not intentionally store sensitive payment card information on our website. Payment information may be handled by authorized third-party payment processors according to their own privacy and security policies.

Payment Authorization and Verification

When you place an order, your selected payment method may be subject to authorization and verification by the applicable payment provider.

To help protect customers and Royco from unauthorized transactions, we may verify certain payment or order details before completing an order. An order may be delayed, declined, or canceled if payment cannot be successfully authorized or if additional verification is reasonably required.

Order Confirmation

After your payment has been successfully processed and your order has been accepted, you will receive an order confirmation using the contact information provided during checkout.

If you do not receive an order confirmation, please check your spam or junk email folder. You may also contact our customer support team for assistance.

Failed or Declined Payments

If your payment is declined or fails to process, your order may not be completed.

You may try:

• Confirming that your payment information is correct.
• Checking that your card has not expired.
• Ensuring sufficient funds or available credit.
• Trying another accepted payment method.
• Contacting your bank or payment provider if the issue continues.

Royco does not control payment decisions made by banks, card issuers, or third-party payment providers.

Pricing and Currency

All product prices displayed on the Royco website are generally shown in U.S. Dollars (USD).

The final amount payable will be displayed during checkout before you submit your order. Your bank or payment provider may apply additional fees, exchange rates, or other charges that are outside Royco’s control.

Refunds

When a refund is approved under our applicable return or refund policy, the refund will generally be issued to the original payment method used to complete the purchase.

Royco processes approved refunds within 1–2 business days. After we process the refund, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

Fraud Prevention and Transaction Security

Royco takes reasonable steps to help prevent fraudulent and unauthorized transactions. We may review orders for unusual or potentially suspicious activity and may request additional information when reasonably necessary to verify an order.

We reserve the right to delay, decline, or cancel an order when we reasonably believe that a transaction may involve fraud, unauthorized activity, or a violation of our policies.

These measures are intended to help protect both our customers and our business.

Payment Information and Privacy

Your payment information may be processed by third-party payment providers that support transactions on our website. These providers may have their own privacy policies and security practices.

For information about how Royco handles personal information, please review our Privacy Policy.

Contact Us

If you have questions about payments, order charges, refunds, or payment-related issues, please contact our customer support team.

Royco
Phone: +1 719-591-5515
Email: support@royco.com
Business Hours: Monday – Friday, 9:00 AM – 19:00 PM (USA Time)
Address: 750 Citadel Dr E, Colorado Springs, CO 80909, United States

We are committed to providing a secure, transparent, and convenient payment experience for every Royco customer.